What to expect on your first visit

Understanding what to expect during your radiation treatment can help alleviate worries and make you as comfortable as possible.

At any time during your visit, if you feel unsure about anything, please let us know. The better we understand how you’re feeling, the more we can help make the process as comfortable and simple as possible. Our team will let you know what to expect at every step of the way, but if you have any questions do not hesitate to ask. If you need to speak to one of our patient care specialists they can usually see you shortly after you finish treatment for the day.


Your radiation treatment

Your radiation therapy will be non-invasive and painless. It should take only 10-15 minutes, but could be longer if there is a complex set-up required. Your care team will let you know how long to allow for your specific treatment type.

Your radiation therapy will always be at ARO. You’ll have every machine and every step carefully explained to you. Our radiation therapists will be there to guide you through the process.

Bringing support people

Bringing someone with you can offer a great deal of comfort, especially during your first visit. A support person may also pick up on things that you might miss during your radiation therapy education session, so we encourage you as much possible to bring support people with you.

We make every effort to care for you and your support people and family/whanau during this time. If you have a larger support group of more than two people, please let us know before you arrive - there’s limited space in the patient waiting rooms.

Checking in

You’ll need to arrive 10-15 minutes before your appointment. This will give you time to meet our staff and get changed for your treatment - depending on your therapy, you may need to remove jewellery, clothing or change into a gown.

Please check in at reception when you arrive. Your information will be verified and the treatment team will be notified of your arrival. If you have any questions, concerns or personal needs at this time, please let the receptionist know and she will find the right person to help you.