At ARO, we’re dedicated to our patients’ care and sense of wellbeing. Here’s what some of our patients and their families have said about their treatment experience.

  • ARO are committed to providing the best patient care every step of the patient pathway. Here is some of the patient feedback from our patient survey.

    Patient survey feedback 2018 and 2019

  • I found that the level of professionalism coupled with genuine caring was something I had not experienced at a medical facility before. The whole set up was absolutely first class!

    Image does not feature actual patient

    Grant, Hamilton

  • A very peaceful and relaxed atmosphere with friendly staff - very important at such a stressful time. Thank you!

    image does not feature actual patient.

    source - ARO Patient Survey

    Prostate patient, Auckland

  • Staff were very friendly, professional and extremely helpful in answering queries. The whole environment at ARO was so comforting to those seeking treatment and I thank staff for all your help and support. You are simply superb.

    source - ARO Patient Survey 2018

    Patient Feedback, January 2018

  • It takes a certain type of person to deal with cancer patients.  You certainly have the right people who are clearly expertly trained!

    Image does not feature actual patient.

    ARO Patient Survey

    Patient feedback - January 2018

  • 'The team are professional, engaging, attentive and genuinely interested in the wellbeing of their patients. They go to great lengths to create a welcoming environment and to make patients as comfortable as possible.'

    Image does not feature actual patients

    source - ARO Patient Survey 2018

    Patient feedback - March 2018

  • My treatment was excellent and I received the utmost care and attention from every person I dealt with. Faultless! I should also mention the compassion of all the staff, they made an unpleasant situation as comfortable as possible.

    Tina, Auckland

  • Overall a brilliant service provided by a very helpful and caring staff with friendly dispositions and very good sense of humour!

    Ken, Auckland

  • I felt safe, cared for and supported throughout the 6 weeks of my treatment. Thank you!


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