After hours support
ARO hours of clinical operation are from 7:30am to 4pm Monday to Friday.
ARO Hours
ARO hours of clinical operation are from 7:30am to 4:00pm Monday to Friday. We are unable to take calls or provide support and care outside of these times.
If you are concerned about your symptoms and need care or assistance outside of these hours, please visit an after-hours urgent care medical centre or the local Emergency Department.
For critical or life-threatening emergencies please dial 111.
If you have questions about this process or would like to know more about what symptoms to expect please discuss with your Radiation Oncologist.
Nearest Urgent Care and Emergency Departments
Urgent Care Medical Centres
In Auckland, whether you live locally or have travelled from out of town for treatment, there will be urgent care nearby, such as:
1. White Cross Urgent Care
Have 13 urgent cares across the Auckland region from the North Shore to South Auckland. 11 are open 8am – 8pm every day, Henderson 24/7 and Ascot 24/7 (near Greenlane) are open 24 hours. Visit their website whitecross.co.nz for more information about their services, fees and locations.
2. Shorecare Urgent Care
Have two urgent cares near to ARO North Shore open 8am – 8pm every day. Visit their website shorecare.co.nz for more information about their services, fees and locations.
3. OneHealth Urgent Care
Located in Remuera close to ARO Epsom, OneHealth is open 8am – 8pm every day. Visit their website onehealth.co.nz for more information about their services, fees and locations
Hospital Emergency Departments
1. North Shore Hospital Emergency Department, 124 Shakespeare Rd, Takapuna, open 24 hours
2. Auckland City Hospital Emergency Department, 2 Park Rd, Grafton, open 24 hours
3. Waitakere Hospital Emergency Department, 55-75 Lincoln Rd, Henderson, open 24 hours
4. Middlemore Hospital Emergency Department, Hospital Rd, Ōtāhuhu, open 24 hours
Understanding Your Treatment
The Patient Pathway
We understand you may be anxious about having radiation therapy. Read about the patient pathway and what to expect before, during and after radiation therapy treatment. AT ARO we work closely with your radiation oncologist to develop an individualised treatment plan for each patient.
Explore the patient pathway