Parking Notice for ARO Patients - March 2025

Due to the high volume of patients on the Mercy (Allevia) Hospital campus and ongoing hospital redevelopment, parking availability is currently extremely limited. While ARO has three reserved car parks and additional patient-designated spaces on campus, patients may experience difficulty finding a spot in the parking building or on nearby streets.

This issue is particularly challenging during between the hours of 10am and 2pm Tuesday to Thursday and we advise allowing 30 minutes to find a carpark.

If you are concerned about parking, we recommend arranging a drop-off, using a taxi, or booking an Uber for your visit.

ARO is actively working with MercyAscot (Allevia Health) to improve the parking situation, and we appreciate your patience. We apologise for any inconvenience this may cause.

Parking

Free parking is available onsite in the Mercy Hospital carpark building for ARO patients. The Mercy Hospital car park is through the main entrance off Mountain Road and you may park in any undesignated or ARO designated car park on level 1. To be eligible for free parking, you must provide your vehicle registration number at the ARO reception, so your parking can be validated. Please do not enter your licence plate number into the parking machine in the carpark, as you will be charged. The Mercy Hospital parking is managed by a separate company, and a fine may be issued if your vehicle breaches any of the parking terms and conditions. Free parking (120 minutes) is also available nearby on Mountain Road, Gilgit Road and Almorah Road.

Finding us

A drop off zone is available in the level 1 car park. A short walk along the link bridge leads you from the parking building into the Mercy Hospital building, where you turn right up the short flight of stairs to ARO. There is a lift available if you do not wish to use the stairs.